Help Center


Product Questions

What is the Grobo One?

Where is the Grobo One made?

When can I order Grobo One?

How much is a Grobo One?

What is included in a Grobo One order?

Which countries do you ship to?

Can I cancel my Grobo One reservation?

Growing Questions

How do I setup my Grobo One?

What can I grow with Grobo?

How many plants can a Grobo One grow?

How much can I grow with Grobo?

How much medical cannabis can I grow with Grobo One?

How much maintenance will Grobo One require?

How does Grobo One’s watering system work?

How long does it take for a plant to grow?

What kind of growing media does Grobo One use?

Where can I buy seeds?

Is Grobo One smell proof?

What kinds of nutrients should I use?

How do I order more nutrients?

How often do I have to water it?

Technical Questions

How big is Grobo One?

How much power does the Grobo use?

What kinds of light does Grobo use?

What is the difference between HPS and LED lights?

Is there a drying mode?

What is the noise level of the Grobo One?

App Questions

Is the app free?

Can I access the app if I don’t have a phone?

What operating systems is the app for?

How many people can control a Grobo One?

Does Grobo need a wifi connection?

What happens if I lose my wifi connection?

How much data will the Grobo unit use?

Orders & Reservations

Is there a payment plan?

When will my credit card be charged?

Can I change my order?

Can I cancel my order?

I want to change the credit card I used for my initial purchase, can I do that?

Shipping & Returns

When will my Grobo ship?

What countries does Grobo ship to?

Can I change my shipping address?

What is the warranty?

What is the return policy?